Today, retail stores are facing immense operational challenges to consistently deliver quality experiences to customers in every store, while equipping their teams to work more efficiently. Stores lack a centralized platform that helps in running smooth business with different departments. This is where Zenput comes in. Based in San Francisco, CA, Zenput provides innovative solutions that aid retailers to consistently deliver quality experiences to customers in every store, while equipping their teams to work more efficiently.
Their innovative platforms help restaurants, retail stores, and other multi-unit operators face the unprecedented new realities in the present business environment. By automating how operating procedures, public health and food safety protocols, and other key initiatives are rolled out and enforced, Zenput turns strategy into action faster and equips teams to deliver on it.
They ensure customers and employees are kept safe by digitally tracking and automating safety protocols, such as general sanitation, employee wellness checks, and food safety and preparation practices. With high quality and consistency of execution of interior and exterior cleaning, food preparation, and other operating procedures, Zenput aims to deliver a positive experience every time a customer enters a store. Moreover, the also empower employees to know exactly when and how to prepare for upcoming promotions rollouts, confirm readiness with photos, verify POP display and planogram compliance, and digitally track progress. Additionally, the company streamlines employee onboarding, training program implementation, and employee performance tracking while keeping confidential employee information safe for retail companies.
Apart from delivering task management, audits and corrective actions, incident management, and operational intelligence, Zenput helps retailers in securing their customer’s data with their security features for greater control and visibility. In fact, they believe in making sure customers and employees are kept safe every time they come through the door by digitally tracking and automating safety protocols, such as general sanitation, employee wellness checks, and food preparation practices (for grocery stores).
With over 500+ customers, Zenput eases business operations and creates consistency across the company. For instance, Timewise, a convenience store operator and leading wholesale petroleum distributor, transformed the way they run the business by implementing Zenput’s centralized platform for their operations. Today, Timewise has brought all of its operational procedures to a single platform, allowing them to refocus Managers’ time on more important duties like training and customer interaction, driving consistent execution of tasks, and getting deeper insights into their operations. “Zenput has totally changed how we run our business. We’ve gotten many of our different departments involved in it too, so this has become a central platform for operating our stores,” says Gary Rasmussen, Director of Training, Timewise.
Yet another business transformation was for Pacific Drive-Ins, a multi-unit franchisee of Sonic Drive-In restaurants. For the drive-ins, it was becoming harder to know what work was or wasn’t being done in stores every day, with more locations. Management felt further away from the day-to-day of each store and worried about the quality of work being done. They needed a technology that could keep up with the everyday challenges of their fast-paced environment and improve accountability across the organization. They turned to Zenput’s Operations Execution platform solution to reach the next level of success. With the implementation, now the auditing process is assigned and streamlined on a mobile device, Regional Partners and store managers complete audits consistently and on time. It simplified and streamlined the tasks, which made their managers’ lives easier and frees them to focus on improving the customer experience. Moreover, Pacific Drive-Ins has had extensive operational improvements since then; thanks to Zenput.