A Blueprint for CRM Success

To better compete in an era of connected customers, the CRM initiatives companies use also need to evolve. In the past, CRM was typically...

Getting better business results from your CRM

Over 90 percent of companies now make use of a customer relationship management (CRM) system. These software solutions improve marketing, sales, and operations' ability...

Lake or Cesspool? The Challenges of Big Data Infrastructure

Big data environments are making it quick and easy for companies to store any and all forms of audience and customer. Marketers are increasingly...

Enterprise Business Intelligence

Organizations across many different industries today are focused on implementing enterprise business intelligence (BI) solutions that enable data collection, input, analysis and reporting. Two...

CRM ADOPTION: An Organizational Change Management Framework

TopLine Strategies has published a white paper titled, “CRM ADOPTION: An Organizational Change Management Framework.” The publication is intended to help companies implementing CRM...

How To Do a Big Data Project: A Template for Success

This how-to guide leverages our repeated success at working with enterprises to stand up Infochimps Big Data Platform as-a-Service in complex organizations and technical...

Is Your e-Commerce Platform Slowing You Down?

Business benefits are considerable when it comes to deploying the only scale-out, cloud database designed for e-commerce. Rather than waiting for a problem to...

Encryption of Cloud Data

Organizations seeking to protect sensitive and mission-critical data quickly realize that there is no single answer to keep all systems completely secure. Online data security...

Insights for Businesses Considering a Move to the Cloud

Today’s digital revolution has fueled higher customer expectations for the experience you create. Nowhere is that more clear than in the contact center. Successful customer...

Five Essential Elements Of Cloud Security

Do you want to move your content to the cloud to enable collaboration and increase productivity? Need file services that will not put your...
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