Management: Blair Linville,CEO
Headquarters: Denver, CO
About the Company:
Tectonic is the premier big data analytics, marketing automation, customer relationship management, and cloud consulting services provider headquartered in Denver with offices in Los Angeles, Houston, Chicago, New York, and internationally. We serve mid-sized to large enterprises across all industries and around the world.
We are renown for our very own “Insight to Action” methodology (i2a) which leverages data, world-class business practices, and cutting-edge technologies to capture and reveal information hidden within our clients own data. This information may be applied to automate actionable alerts, prompts, and events which shape consumer behavior, enhance brand loyalty and performance, improve internal processes, reduce costs, and increase revenues.
Product / Service Highlights:
When a proper CRM transformation has been designed and an appropriate solution platform has been identified, the task of implementing the program is an equal mix of technical skill and business acumen. The most technologically elegant solution will fail if it is not properly introduced and supported though business processes and training. In fact, far too many CRM initiatives fail — even after significant cost overruns. The reason for this is not the platform and usually not even the technological configuration. The reason is the “soft” issues of business process, training, and program implementation.
Tectonic has helped to provide over 400 successful CRM implementations and is ready to help you keep yours on track. Our “Insight to Action” (i2a) methodology ensures that these “soft” issues are addressed throughout your implementation right along with a technological configuration which will ensure long-term sustained value and low cost of ownership.
The days of stand-alone systems are long gone and any CRM implementation which fails to take this into account is at best missing out on significant value and at worst destined for complete failure. Properly integrating a CRM transformation with other enterprise initiatives isn’t even on the radar for many vendors or their customers, but this is a huge mistake. At its best, a CRM transformation will impact the very fabric of who a company is and how it operates with its customers and as such it needs to have a ripple effect throughout an organization and its systems.
Tectonic knows this and has integrated this important need into its own “Insight to Action” (i2a) methodology to ensure that your initial implementation is made with a long range, achievable vision in mind. Our experts then ensure that the necessary platform and processes are put into place to get you started and to keep you moving toward that goal.
For more information please visit www.gettectonic.com