As technology continues to evolve, the eCommerce arena has majorly benefited from its Midas touch and is experiencing a transformation in the way consumers connect with brands. eCommerce businesses in their quest to improve the customer experience have been embracing cutting-edge technologies that engage customers better while they make several online purchases.
The rising prominence of e-commerce has led to several companies turning their focus on becoming a one-stop shop by expanding their portfolio of services. The advancements in Artificial Intelligence (A) and Machine Learning have led to a significant growth in chatbot technology. The assistance provided by chatbots is helping customers identify the products best suited to their needs. At the same time, voice assistants like Apple’s Siri and Google Assistant are becoming increasingly popular. The ability to conduct purchases simply through voice commands has redefined the customer shopping experience.
Technologies transforming the e-commerce arena include augmented reality, voice search, artificial intelligence, personalization, big data, and chatbots. These technologies are in step to make the shopping experience for customers, even more, engaging and personalized. eCommerce businesses are also trying to ease customers’ shopping experience by introducing varied payment options that make payments hassle-free. This year may also see an increased transition to headless commerce and the adoption of progressive web apps. Every e-commerce website is also displaying videos containing product reviews that help customers to get a better understanding of the product they are purchasing.
Making use of the right technology in place would mean providing customers with not only what they want but also where they want it. That’s where video chat and co-browsing help businesses to interact face-to-face with customers and create a personalized and cross-channel consultative experience. Moreover, artificial intelligence and automation tools are providing voice-powered assistants and chatbots, which are considered as the future for businesses.
As the metamorphosis of eCommerce continues, we present you with the best eCommerce technology solution providers that are at the forefront of transforming the eCommerce ecosystem and maximizing ROI from the eCommerce investment. With fierce competition in the eCommerce market, it is a tough choice for potential eCommerce store customers to search for the best performers in the eCommerce industry.
We present to you Xplorex IT’s Top 10 eCommerce Solution Providers – 2022.
Co-Founder and CEO
|Fuse juggle data from eCommerce platforms, brick-and-mortar retail, 3PL providers, wholesale accounts, and accounting software to order just the right quantities at the right time|
Chief Revenue Officer
|Genesis Digital is an e-commerce technology solution provider that offers comprehensive Software-as-a-Service (SaaS) solutions to an every growing market of innovators. With its complete suite of solutions, the company helps its clients in promoting their brand and building relationships with their customers online.|
|Interlock Dynamic is a first to market advanced linguistic syntax consumer products matching tool created for brands, 3rd party sellers, and merchant accounts to scale products on Amazon|
VP of Global Commerce
|Kodella works with B2B and B2C firms to ensure that they no longer have to juggle multiple management software to achieve their desired ROI on ecommerce|
|LimeSpot helps independent e-commerce businesses of any size to provide their customers with personalized shopping suggestions through AI-driven technology|
Co-Founder and CEO
|The company’s marketing, application, software, and e-commerce development teams are highly qualified and use the latest tools and technologies for the clients’ e-commerce project deployments|
|Project Verte manages all back-end e-commerce operations in one place, with a network of warehouses, advanced warehouse technology, management software, and inventory tracking – underpinned by AI and blockchain to help retailers become smarter and more competitive through data forecasting and transparency|
|Kevin M. Jones,
|Rackspace offers the industry’s broadest portfolio of applications, data, security and infrastructure services. They have built a deep bench of passionate, proactive experts across the world’s leading technologies — delivering unbiased solutions to help clients thrive in a complex, multi-cloud world.|
Founder & CEO
|Sellics offers an All-in-One platform for Amazon merchants that increases organic traffic, automates pay-per-click (PPC) campaigns, and tracks brands’ profits|
Founder & CEO
|SuperUp invented an exceptional mobile shopping and advertising platform, eComMarketing, which connects consumers, retailers, advertisers and brands. Its proprietary concept has been designed especially for mobile to enable grocers, health and beauty, fashion and mass retailers to provide consumers with the ultimate shopping experience.|