Maplewave ![](http://xplorexit.com/Images%20and%20Headshots/Retail/Maplewave%20Logo.png)
![Adam Baggs, CEO Execution](http://xplorexit.com/Images%20and%20Headshots/Retail/Adam-Baggs-Headshot.jpg)
Technology plays a prevalent role in making traditional store concepts more exciting and customer-centric. As the retail industry shifts from being fully online, to recognizing the potential of brick and mortar store models, innovations with AI and machine learning have been leveraged to augment the buying experiences of modern customers.
Maplewave, a global expert in offering enterprise software solutions, stays abreast of the industry trends and leverages its experiences and technical-know-how to form accurate perspectives on what may work at each corner of the world for retail enterprises.
“In today’s hyper-connected world where you can buy just about anything from at least four to five different companies, the one thing that sets a retailer apart is the experience,” opens Adam Baggs, CEO, Execution at Maplewave. “If retailers fail to provide an exceptional customer experience at every touch point, then the overall business will fail.”
Maplewave provides a suite of products that together make up their flagship ‘retail platform’. The aim is to change customers’ outlooks on services offered by retailers.
Maplewave’s mobile-centric platform is modularized, which allows retailers to pick and choose the features that make sense for them. The platform’s modules include a tablet-based program for queuing customers and building orders, a fully-featured point of sale, a digital signature tool for contract signing, inventory management features, and a reporting suite that pulls all the information together.
The modules work seamlessly together and communicate in real-time, so retailers always have a complete, up-to-the-minute picture of their business. In addition, the platform integrates to the retailer’s other systems for a true end-to-end experience. This gives Maplewave’s clients complete visibility to their entire ecosystem without needing to swivel between different systems.
![Matt Brannon - Maplewave](https://xplorexit.com/wp-content/uploads/2018/07/Matt-Brannon-Maplewave-e1530636302116.jpg)